The Hawaii Intermediate Court of Appeals recently ruled against Crowe Commercial Real Estate, LLC, and its associates in a dispute over commission claims related to a real estate transaction. The court's decision affects the brokers involved, who alleged they were owed a commission for their services in a property deal. This ruling highlights important aspects of real estate contracts and the requirements for enforceability.

The case, titled Crowe Commercial Real Estate, LLC v. Pan Pacific International Holding Corporation, was filed under docket number CAAP-24-0000416. The plaintiffs, Crowe Commercial, along with William R. Crowe and Richard M. Krystoff, argued that they deserved compensation for their role in facilitating the acquisition of the Pan Am Building (PAB) in Honolulu. The defendants in the case included Pan Pacific International Holdings Corporation and Don Quijote (USA) Co., Ltd.

The dispute arose when the brokers claimed they were entitled to a commission based on a Letter of Intent (LOI) they believed constituted an agreement with the defendants. The LOI outlined terms for negotiating the purchase of the PAB but was contested by the defendants, who argued it was non-binding. The case reached the Intermediate Court of Appeals after the Circuit Court of the First Circuit granted summary judgment in favor of the defendants, leading the brokers to appeal the decision.

On July 2, 2026, the Intermediate Court of Appeals issued its ruling, affirming the lower court's decision. The court stated, "The LOI is not a contract between Brokers and DQ. It is a letter...expressing the parties' current intention." The judges involved in the ruling were Presiding Judge Clyde J. Wadsworth, Associate Judge Sonja M.P. McCullen, and Associate Judge Kimberly T. Guidry.

The court's opinion emphasized that for a brokerage agreement to be enforceable, it must generally be in writing, as stipulated by Hawaii's statute of frauds. The judges noted that the LOI did not meet the necessary criteria for a binding contract. They pointed out that the LOI explicitly stated it was non-binding, and the parties had not reached a meeting of the minds on essential terms.

Furthermore, the court addressed the brokers' claims of being the "procuring cause" of the real estate transaction. The judges reiterated that even if a broker could be entitled to a commission as the procuring cause, the absence of a written agreement rendered the claim invalid. The court ruled, "The record reflects that there was no enforceable brokerage agreement between Brokers and DQ," thus upholding the lower court's summary judgment on the contract claims.

In addition to rejecting the brokers' claims, the court also upheld the lower court's decision to award attorneys' fees to the defendants. The judges ruled that the circuit court did not abuse its discretion in awarding fees, stating that the brokers' claims were in the nature of assumpsit, which allows for such awards. The court concluded that the fees did not need to be apportioned, as the claims were inextricably linked.

This ruling has significant implications for real estate brokers and agents in Hawaii. It underscores the importance of having clear, written agreements when it comes to commission claims. Without a formal contract, brokers may find it challenging to enforce their rights to compensation, even if they believe they played a critical role in a transaction.

Going forward, the decision may influence how brokers approach their agreements and negotiations with clients. It serves as a reminder that verbal agreements or letters of intent may not suffice in securing a commission in real estate transactions. Brokers will likely need to ensure that all agreements are documented and comply with legal requirements to protect their interests.

As for the possibility of an appeal, the court's ruling is final unless a higher court decides to review the case. There are no indications of a related case pending at this time. The outcome of this case will likely be referenced in future disputes involving real estate commissions and contracts in Hawaii.