The Puerto Rico Court of Appeals recently upheld a decision dismissing a consumer complaint against Medina, Luna & Asociados, LLC (MLA) due to lack of jurisdiction. The court ruled that the Department of Consumer Affairs (DACO) did not have the authority to adjudicate the dispute, which arose from a real estate transaction. This ruling impacts consumers and real estate firms in Puerto Rico, clarifying the boundaries of DACO's jurisdiction.
The case, Eugenio A. López Lora v. Medina, Luna & Asociados, LLC, was filed under docket number TA2026RA00064. It began when López Lora alleged that MLA failed to return a $5,000 deposit after a mortgage application was denied. The court's decision emphasizes the importance of jurisdiction in consumer complaints and the specific criteria that must be met for DACO to intervene.
Background
The dispute originated on October 18, 2024, when Eugenio López Lora filed a complaint against MLA, represented by Edwin Edgardo Medina Bonilla. López Lora claimed that he entered into a purchase option contract with MLA for a property in Humacao, Puerto Rico, for $192,000. He paid a $5,000 deposit and spent over $4,000 on necessary repairs to secure financing.
Despite assurances from MLA regarding the septic system's compliance with legal standards, the financing was denied by the bank due to issues with the property. Following this, López Lora sought a refund of his deposit, citing a clause in the contract that required the return of the deposit if financing could not be secured without his fault. When MLA refused to refund the deposit, López Lora turned to DACO for resolution.
During the administrative proceedings, MLA argued that it was not a licensed real estate broker and thus not subject to DACO's jurisdiction. The DACO ultimately dismissed the complaint, stating it lacked jurisdiction because the dispute did not involve a merchant-consumer relationship.
The Ruling
The Puerto Rico Court of Appeals reviewed DACO's decision and confirmed the dismissal. The ruling was issued by a panel including Judge Candelaria Rosa, Judge Adames Soto, Judge Campos Pérez, and Judge Trigo Ferraiuoli. The court stated, "The administrative agency correctly determined that it lacked jurisdiction to hear the case." This ruling reinforced the idea that DACO can only adjudicate disputes between consumers and licensed merchants.
The court noted that the evidence presented did not support the claim that MLA was acting as a real estate broker in this transaction. Instead, MLA was acting as the property owner, which fell outside the scope of DACO's regulatory authority. The court emphasized that without a merchant-consumer relationship, DACO could not intervene in the contractual dispute.
Impact
This ruling has significant implications for both consumers and real estate firms in Puerto Rico. It clarifies the limits of DACO's jurisdiction, particularly in cases involving private contracts between individuals. Consumers must now be more aware of the specific conditions under which DACO can intervene in disputes related to real estate transactions.
Moreover, this decision may set a precedent for future cases involving similar disputes, potentially limiting the avenues available for consumers seeking redress in real estate matters. It highlights the importance of understanding the legal definitions of roles in real estate transactions and the necessity for proper jurisdiction in consumer complaints.
What's Next
López Lora may seek to pursue the matter through the appropriate judicial channels, as the court noted that he could file a lawsuit in the proper court for any claims he believes he has against MLA. The court's ruling does not preclude him from seeking other legal remedies outside of the administrative process.











