In a significant ruling, the Appellate Division of the Supreme Court of the State of New York decided on May 21, 2026, to reverse a lower court's dismissal of HSBC Bank USA's foreclosure case against Cheryl Keeling. The appellate court's decision reinstates the bank's complaint, which had been dismissed due to a lack of personal jurisdiction. This ruling is crucial for the bank and could impact homeowners facing foreclosure across New York State.
The case, HSBC Bank USA v. Keeling, Index No. 35472/15, involved a dispute between HSBC Bank and Keeling regarding the bank's attempt to foreclose on Keeling's property. The lower court had previously granted Keeling's motion to dismiss the bank's complaint, claiming that the bank had not properly served her with the necessary legal documents. However, the appellate court found that the bank had provided sufficient evidence of proper service.
The parties involved in this case include HSBC Bank USA, a prominent financial institution that offers various banking and financial services, and Cheryl Keeling, a homeowner who represented herself in the legal proceedings. The dispute arose when HSBC Bank sought to foreclose on Keeling's property, prompting her to challenge the bank's claims of proper service.
After the bank filed its foreclosure complaint, Keeling argued that she had not been properly served with the motion to foreclose. The case reached the Supreme Court in Bronx County, where Judge Doris M. Gonzalez ruled in favor of Keeling, stating that the bank had failed to demonstrate proper service. This ruling was a significant setback for HSBC Bank, as it effectively halted the foreclosure process.
However, the appellate court's recent ruling overturned this decision. The court ruled that the bank had made a prima facie showing of proper service by submitting affidavits from its process servers. These affidavits, which are considered prima facie evidence of proper service, indicated that the legal documents had indeed been delivered to Keeling.
In its opinion, the court stated, "A process server's affidavit of service constitutes prima facie evidence of proper service." The court further noted that while a defendant's sworn denial of receipt of service can challenge this presumption, Keeling's unsworn affidavit did not provide specific facts to rebut the bank's evidence. Consequently, the court ruled that Keeling was not entitled to a hearing on the matter.
Judge Kennedy, along with Judges Scarpulla, Mendez, Rodriguez, and Rosado, participated in the decision. Their ruling emphasized the importance of proper service in foreclosure cases, highlighting that a bank's affidavit can serve as strong evidence unless specifically contested with detailed facts.
The impact of this ruling extends beyond the immediate parties involved. For HSBC Bank, the reinstatement of its complaint allows the bank to proceed with its foreclosure action against Keeling. This decision also sets a precedent for similar cases in New York, emphasizing the weight of process server affidavits in establishing proper service. Homeowners facing foreclosure may need to be more vigilant in contesting service claims, as this ruling indicates that unsworn statements may not be sufficient to challenge a bank's evidence.
Moreover, this decision could influence how courts handle future foreclosure cases. It reinforces the idea that homeowners must provide concrete evidence when disputing service claims. The ruling may encourage banks to be more diligent in their service processes, knowing that their affidavits will hold significant weight in court.
Looking ahead, it is unclear whether Keeling will appeal the appellate court's decision. The court's ruling does not provide information on any potential appeal process or related cases pending. However, if Keeling chooses to continue contesting the foreclosure, she may need to present more substantial evidence to support her claims.
This case serves as a reminder of the complexities involved in foreclosure proceedings and the importance of proper legal service. As the landscape of foreclosure law continues to evolve, both banks and homeowners must navigate these challenges carefully.











