The Puerto Rico Court of Appeals recently dismissed an appeal from Bayamón Hotel Company, LLC, which operates Hyatt Place Bayamón and El Tropical Casino. The court ruled that the appeal concerning a debt for promotional credits was premature, as the administrative process had not yet concluded. This decision affects the casino's ability to operate its promotional credit system.

The ruling was issued on May 12, 2026, under docket number TA2026RA00229. The court's decision highlights the importance of following proper administrative procedures before seeking judicial review.

Bayamón Hotel Company, LLC, the appellant in this case, sought to challenge a March 27, 2026, letter from the Puerto Rico Gaming Commission (Negociado de Juegos de Azar). The letter indicated that mediation regarding a debt for promotional credits had concluded without an agreement between the parties. As a result, the matter was referred to the Commission's Legal Division for further action.

The appeal arose after the hotel company claimed that the Gaming Commission had improperly issued a final administrative determination without providing a fair opportunity for the hotel to contest the debt. The hotel argued that the Commission's actions violated due process and exceeded the authority granted to the Director of the Gaming Commission.

The dispute began when the hotel received a notification of debt from the Gaming Commission, which it disputed. The hotel requested a formal administrative process to validate the legality of the promotional credits and contest the debt notification. Following several procedural steps, the hotel filed a complaint with the Commission in January 2026, seeking to challenge the debt.

After the hotel alleged that the Gaming Commission failed to respond to its complaint within the required timeframe, the Commission acknowledged receipt of the complaint but deemed it premature due to the ongoing mediation process. Subsequently, the Commission's Director issued the contested letter, which stated that mediation had failed and that the case would be forwarded to an examiner for adjudication.

In its ruling, the court emphasized that the letter from the Gaming Commission did not constitute a final decision, as it merely indicated the end of mediation without resolving the underlying issues. The court stated, "The determination challenged is not final, so it is not reviewable at this stage of the proceedings." This ruling means that the hotel must continue to participate in the administrative process before seeking judicial intervention.

The court's decision was made by a panel consisting of Judge Pagán Ocasio, who authored the opinion, along with President Judge Lebrón Nieves and Judge Álvarez Esnard. The panel concluded that it lacked jurisdiction to review the appeal because the administrative process was still ongoing and had not reached a final resolution.

This ruling has significant implications for the hotel and casino industry in Puerto Rico. It underscores the necessity for businesses to exhaust all administrative remedies before turning to the courts. The court's decision reinforces the importance of following established procedures in disputes involving regulatory agencies.

Going forward, the ruling means that Bayamón Hotel Company must await the outcome of the administrative proceedings before it can challenge the Gaming Commission's actions in court. This could set a precedent for similar cases in the future, as it emphasizes the need for compliance with administrative processes in the gaming industry.

Details were not available in the court filing regarding whether the hotel plans to pursue further legal action after the administrative process concludes. However, it remains to be seen how this ruling will affect the casino's operations and promotional strategies in the coming months.